14 February 2020

Wonderful Client Feedback

We are commited to providing the highest quality of service in all that we do and we ensure that our customers’ journey is positive and efficient. Therefore we were thrilled to receive such wonderful feedback from a recent client who had been visited by one our Zurich nurses at her home.

“Ms Cahill immediately put me at ease with her assertive and friendly approach. I felt we immediately established a rapport, as I was feeling aprehensive about the assessment. I felt able to openly and honestly disclose personal information in a safe, non-judgemental environment which Ms Cahill created.

She was courteous, empathetic and very professional. What struck me was how knowledgeable Ms Cahill was in each aspect of the assessment pertaining to both mental and physical health. Her practice was certainly underpinned by a strong knowledge base.

The assessment was completed within the timeframe agreed on in the onset of the assessment, yet it was not rushed and I felt I had ample opportunity to explain my answers in detail.”

Thank you to our customers for taking the time to send us their feedback. If you wish to do the same, please email enquiries@medicalsdirectgroup.co.uk.

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